Lufthansa WorldShop and COVID-19: what you need to know

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Our customer service - available 24/7.

Read on for further information on our full range of services. 24 hours a day, 365 days a year. You can always find the up-to-date information you require in seconds.
Contact

Contact

Do you have any questions regarding your order or customer account? We can help.
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Delivery & returns

Delivery & returns

Delivery details in and outside Germany and the voluntary right of return.
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Airport Stores & stock sale

Airport Stores & stock sale

The Lufthansa WorldShop Stores at German airports provide a wide range of WorldShop products.
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FAQ

FAQ

You can find explanations on all important topics concerning Lufthansa WorldShop here.
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Mixed Payment

Mixed Payment

Redeem your miles and save money. With our mile slider paying with a combination of award miles and euros is easy.
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Payment

Payment

Lufthansa WorldShop offers you easy and secure options to pay for your order.
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Subscribe to newsletter

Subscribe to newsletter

Never again miss out on new products: Register for our free newsletter here.
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Gift wrapping & greeting cards

Gift wrapping & greeting cards

Make your loved ones feel extra special with our gift service.
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Browse our catalogues online

Browse our catalogues online

Browse our latest catalogues online at your leisure or download the PDFs.
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Airport Delivery

Airport Delivery

Collect your desired product on arrival or in transit at the FRA or MUC airports.
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GDPR Data Protection

GDPR Data Protection

Within the framework of the EU General Data Protection Regulation, Miles & More GmbH gives you the right to be informed, the right to cancellation and more.
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General terms and conditions

General terms and conditions

Click here for the Miles & More GmbH T&Cs for the Lufthansa WorldShop.
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