Contact

If you have any questions relating to your order or your customer account, please get in touch using the contact form below on this page.

You can also call our Service Center on +49 (0)69 / 478 689 180

We are here for you Monday to Friday from 8 am to 6 pm.*

We are currently receiving a high number of enquiries, so it may take longer than usual for us to respond. We thank you for your patience and apologise for any inconvenience this may cause.

Ihre Nachricht

  • Mr.
  • Mrs.
  • Diverse
  • Undisclosed
  • Company
  • Queries about our terms and conditions
  • Queries about merchandise description/price/availability
  • Queries about user name/password
  • Queries about your order/delivery/returned items
  • Queries about shops
  • Queries about cancellation/return options
  • Queries about additional payment/payment by voucher
  • Queries about our delivery costs
  • Queries about the current newsletter/current promotions
  • Your feedback
  • Miscellaneous
Wenn Sie Anfragen zu Ihren Daten oder zum Thema Datenschutz haben, benutzen Sie bitte unser Formular auf dieser Seite: Zur EU-DSGVO-Auskunfts­anfrage.

* Kein Service an folgenden Tagen:

2026

01.01.2026 - Neujahr

03.04.2026 - Karfreitag

06.04.2026 - Ostermontag

01.05.2026 - Tag der Arbeit

14.05.2026 - Christi Himmelfahrt

25.05.2026 - Pfingstmontag

04.06.2026 - Fronleichnam

03.10.2026 - Tag der Deutschen Einheit

01.11.2026 - Allerheiligen

24.12.2026 - Heiligabend

25.12.2026 - 1. Weihnachtsfeiertag

26.12.2026 - 2. Weihnachtsfeiertag

31.12.2026 - Silvester

 

2027

01.01.2027 - Neujahr