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FAQ

FAQ

Do you have questions regarding the payment method, processing of returns, shipping and delivery times, or on how to receive your newsletter promotional code? You can find explanations on all important topics concerning Lufthansa WorldShop here.

My WorldShop

Hello,
please log in to display your mileage balance.

If you move the mile slider to the left or right, all prices and mile details on the page will change. You can use the mile slider to define the miles to be redeemed and automatically display the payment amount in euros. Alternatively, you can enter your required miles amount in the free text field.

When you are logged in, you can see your current miles account balance. The miles/euro mix is adjusted with this value.

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