Contact

If you have any questions relating to your order or your customer account, please get in touch using the contact form below on this page.

You can also call our Service Center on +49 (0)69 / 478 689 180

We are here for you Monday to Friday from 8 am to 6 pm.*

We are currently receiving a high number of enquiries, so it may take longer than usual for us to respond. We thank you for your patience and apologise for any inconvenience this may cause.

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If you have requests for your data or privacy topic please use our form on this page: To the GDPR Data Protection request.

* No service on following days:

2026

January 1st, 2026 - New Year

April 03rd, 2026 - Good Friday

April 06th, 2026 - Easter Monday

May 1st, 2026 - Labor Day

May 14th, 2026 - Ascension of Christ

May 25th, 2026 - Whit Monday

June 4th, 2026 - Corpus Christi

October 3rd, 2026 – German Unity Day

November 1st, 2026 – All Saints Day

December 24th, 2026 – Christmas Eve

December 25th, 2026 – Christmas Day

December 26th, 2026 – Boxing Day

December 31st, 2026 – New Year's Eve

 

2027

January 1st, 2027 - New Year